Rear Dent : Repaired

• The subject of this blog post is Rear Dent : Repaired
• It was in the afternoon of February 20, 2018 on Tuesday.
• I was going to the doctor with my wife when after St Johns Hospital at Koramangala Water Tank signal the signal just became red and that is when a Tata Safari hit our car from behind.
• Actually there is a service road and a main road.
• We were at the Service Road.
• And due to the traffic two lanes of traffic had formed in the service road.
• Our car was at right side and we wanted to turn left.
• But traffic was going at speed on the left side.
• And two vehicles were ahead which were not moving.
• The extreme front vehicle wanted to turn right or take U-turn and not straight.
• Due to the traffic I was not cutting my vehicle fast but slowly slowly.
• One Maruti van was also there in front trying to cut the vehicle ahead.
• And then the Maruti vehicle passed and while we were trying to go, I saw the signal was red out ahead.
• There were also traffic police and after seeing the traffic police I stopped.
• Then the Tata Safari hit our right side bumper in the rear.
• And there was a deep dent.
• Traffic police came and took snap of the vehicles and number plates. And he also noted our details.
• The guy who hit my vehicle also gave his card after telling that whatever the difference he will pay.
• He told that you can claim the insurance and then the difference he would pay.
• Immediately I called up Maruti insurance and after inquiring whether the vehicle was in movable condition and if any third party was affected, she told that you needed to take it to the nearest Maruti service Center where the repairs could be carried out.
• Since I was also to visit the doctor subsequent day on Wednesday, I decided to give the vehicle on Wednesday Feb 21, 2018.
• So after my work was over on Wednesday post lunch I took my vehicle to Pratham Motors at Bellandur where I had purchased my vehicle and get my vehicle serviced and gave it for body repairs.
• The staff were extremely helpful and I would like to express my satisfaction and special mention of Mr.Karim under whose care the vehicle got repaired and became as good as new.
• I got my vehicle on Thursday March 1st, 2018.
• All costs were covered except body polishing and internal cleaning which cost me 3600 rupees extra.
• Ironically when the vehicle hit me on the same day I had paid the insurance.
• I had to pay the "No Claim Bonus" extra separately at the showroom.
• Initially the insurance lady at showroom told that since my insurance was valid till March 5 I can take my vehicle back and bring it post March 5 and so I will save the no claim bonus amount.
• But then I had already conversation with my father and he told that we need to give it one week time.
• I was also not sure what would happen if I delayed giving it for repair immediately.
• In case they wanted anything from traffic police I had to get it.
• I was unsure about what will happen and time was of primary importance.
• Thus no way was I going to delay.
• So it was an incident I will never forget.
• Tata Safari barely had a scratch.
• And our vehicle Swift Dzire got a deep dent.
• Earlier also in 2009 one person had broken my windshield and that was repaired and insurance paid about 90 percent.
• That time also no police complaint was required as I told that a coconut had fallen. That is what the Ford Service Center guy asked me to tell.
• This time also no one asked my of any police complaint.
• The Bajaj Allianz Insurance guy had telephonic conversation with me and that is it.
• I do not know what follow up he did and whether this happened right under the nose of traffic had anything to do with the smooth solving of issue.
• I never was required any face to face interaction with the Insrance guy or subsequently with police.
• All I know I gave the vehicle on Wednesday and eight days later I got my repaired, restored and as good as new vehicle back.
• Thank you to Pratham Motors, Maruti Insurance, Baja Allianz for the same.
• Also traffic police also knew that it was not my fault, I mean I only stopped after seeing them and the other vehicle in haste hit me from the rear.
• Surely getting delayed by a minute or two hardly makes the differnce when one has to travel of an hour or more. Traffic is always there.
• Also when I saw red I could not have driven away, I had to stop.
• Even if the indicator to turn left was green it gives no one no right to hit another vehicle from behind.
• In that case traffic police should have manually indicated by hand to proceed or come forward.
• That would have given me impetus to move.
• Also when it is green to turn left, same should be visible out front and not just in the corner left signal.
• For vehicles which would have stepped forward like I had the corner left signal is no longer visible.